At JeanDenim.co.uk, we strive to offer fast, reliable shipping and a hassle-free return process to ensure your complete satisfaction. Below, you’ll find details on our shipping and returns policies.
Shipping Policy
We are proud to offer 3-day shipping across the UK for all orders placed on JeanDenim.co.uk. Once your order is confirmed, our team works hard to process and dispatch your items as quickly as possible.
- Processing Time: Orders are typically processed within 24 hours (Monday to Friday). Orders placed on weekends or holidays will be processed the next business day.
- Delivery Time: After your order is processed, it will be shipped via our trusted delivery partners, with an estimated delivery time of 3 business days.
- Shipping Costs: We offer competitive shipping rates across the UK. Final shipping costs will be calculated at checkout based on your location and the size of your order.
Important Shipping Information:
- We currently offer shipping within the UK only. For updates on international shipping, please check our website periodically.
- Delivery times may vary slightly depending on your location or unforeseen circumstances, such as postal service delays.
Returns Policy
At JeanDenim.co.uk, we want you to love your denim! However, if you’re not completely satisfied with your purchase, you have 30 days from the date of delivery to return any item(s).
Return Eligibility:
- Items must be unworn, unwashed, and in their original condition with all tags attached.
- The original packaging should be intact.
- Certain items, such as final sale items or customized products, may not be eligible for return. Please check the product page for details.
How to Return an Item:
- Contact Us: Reach out to our customer support team at returns@jeandenim.co.uk or [insert phone number] to initiate a return.
- Prepare the Package: Repackage the item(s) securely in the original packaging or a suitable alternative.
- Ship It Back: We’ll provide instructions on how to ship your return. Please note that customers are responsible for return shipping costs unless the item is faulty or incorrect.
Once we receive your return, we will inspect the item(s) and process your refund within 14 business days. Refunds will be credited to your original payment method. Please note that delivery charges are non-refundable unless the item is defective.
Exchanges
If you would like to exchange your item for a different size or color, please contact our customer service team. We will do our best to accommodate exchanges based on stock availability.
If you have any questions about shipping or returns, feel free to contact us at:
JeanDenim.co.uk
Email: Jeansdenimcontact@gmail.com
Phone: [+44 7979 1444397]